This week, we talk about the “360º Customer View” feature, which offers a comprehensive view by customer in the areas of sales, logistics and accounts receivable and their performance, allowing your company, for example, to increase credit control or provide products and services at the right time to increase customer satisfaction. Take advantage of these tools to achieve faster and more successful sales conversions.
From the Customer Master Data, click on the “can also” button, select “view customer 360”:
After that, the system automatically opens this screen:
This screen is made up of 4 different tabs: General, Sales, Order fulfillment and Accounts receivable. You can access the entire history of transactions accumulated in KPIs and tables within the same dashboard, such as invoicing, logistics data, credit limits, accounts receivable aging and other information.
Only available on SAP Business One HANA.
